Returns & Exchanges

We want you to be completely satisfied with your icebreaker gear, which is why we offer a 30-day return policy for all unworn and unwashed items. If your natural fiber apparel doesn't meet your expectations, we provide a simple process to ensure a hassle-free refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the shipment is securely sealed for transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking receipt; we will process your refund within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing